Services Overview & Support FAQ
Welcome to ClickInvitation.com! Our platform is designed to make creating, sending, and managing digital invitations as easy and elegant as possible. Here's a clear breakdown of what we offer to help make your event smooth and stress-free.
SERVICES OVERVIEW
Bilingual Experience :
ClickInvitation.com is fully available in both English and French, so you and your guests can navigate in the language of your choice.
Personalized Digital Invitations :
Create elegant digital invitations sized perfectly for phones: 4x6 inches (default) or 3.5x6 inches. Customize them in two languages (front and back) or use both sides for extra information.
Video Cards with Music :
Upload a custom video invitation with background music to make your message unforgettable.
Smart Sending Options :
Send the invitation from your own SMS or WhatsApp number to make it more personal and avoid spam concerns. Alternatively, send directly through our platform using our Montreal-registered number (area code 438).
QR Code for Printed Cards :
Generate and print a unique QR code for your physical invitation so guests can scan and view the digital version.
Guest Gallery Uploads :
Guests can upload their own photos directly to your event's gallery from any device.
Complete Guest Management :
Upload a CSV file of all your guests at once. Export the guest list at any time by status: invited, confirmed, declined, or opened – all downloadable as an Excel CSV.
Automatic Guest Tracking :
Easily track and auto-count: Total guests, Confirmed attendees, Guests who opened their invitations, Guests who haven’t opened or haven’t received their invitations. All selectable via a dropdown menu under the guest list.
Seating Cards & Meal Choices :
Print individual seating cards for each guest with their name, meal selection, and table number.
In-Platform Messaging System :
Send a quick announcement or private message to one or more guests – perfect for last-minute changes or custom notes.
Custom Sub-Events :
Need to invite a smaller group to a brunch, rehearsal dinner, or after-party? You can easily create custom mini-events and manage guest lists for those as well.
FREQUENTLY ASKED QUESTIONS & HOW-TO
Under the Invitation page, click on Envelope and Background. Choose a background from the listed images. Don't forget to click 'Save Changes' at the bottom.
Under the Invitation page, click on Envelope and Background. Then select either the inner color or outer color box to open the color picker and choose your desired shade. Click 'Save Changes' when done.
Under Envelope and Background, select Guest Name's Font Style or Font Color, make your selection, and click 'Save Changes'.
Under Envelope and Background, edit the box labeled Invitation Message Title, type in your desired title, and click 'Save Changes'.
Yes. Under Envelope and Background, choose from up to 6 options: Attendance Confirmation, Select Gift Suggestions, Reception Check-In, Upload Event Photos, Go to Website, Apologies For Not Attending. Select or unselect boxes as needed and click 'Save Changes'.
Under the Invitation page, click Preview, or send it to yourself via SMS, WhatsApp, or email.
Go to the Guest List page. Click Send Invitation next to a guest. A box will appear with 5 delivery choices. Choose your method(s): SMS, WhatsApp, Email—or all. Ensure your envelope settings are correct first, then click 'Save Changes'.
Yes. Click the checkbox next to Guest List, select Send Invitation, and follow the same steps above.
Yes. Use the white dropdown box labeled 'All' on the Guest List page. Options include: All, Checked In, Declined, Confirmed, Not Opened, Not Sent, Opened, A–Z, Z–A.
Yes. Under the Guest List, click Export and choose from: All Guests, Confirmed Guests, Declined Guests, Checked-In Guests, or Export Invitation Links.
It means not all allowed companions were added yet. Once all members are added, the message will update.
Yes. Use the Search by Main Guest or Member box on the Guest List page.
If you’ve used ClickInvitation before, you can import guests from past events directly into the new one.
On the Guest List page, click Upload .CSV File. Download our example template. Fill it out the same way—using semicolon (;) separators, not commas. Need help with semicolon setup in Excel? Open Control Panel > Clock and Region > Region > Additional Settings. Change the List Separator from comma (,) to semicolon (;). Click OK and restart Excel.
